Privacy Policy
How we collect, use, disclose, retain, and protect information when you use our website and services.
Last updated: August 22, 2026
This policy is intended to describe our practices and is subject to applicable federal, state, and local law. It does not claim that every privacy law applies to every visitor or that Vizentra Solutions has a particular legal certification.
1. Introduction
Vizentra Solutions is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through https://www.vizentrasolutions.com and in connection with our services, how we use it, when it may be disclosed, and the choices that may be available to you.
2. Information We Collect
Depending on how you interact with us, we may collect your name, business name, email address, phone number, budget range, services of interest, project description, website or domain information, and other information you choose to include in an inquiry or communication. We may also collect files, images, documents, logos, project content, and account or access information that you voluntarily provide for project delivery.
If you accept analytics cookies, Google Analytics may collect technical and usage information such as IP address, browser type, device and operating system information, referring URLs, pages viewed, and approximate usage information through cookies or similar technologies.
3. Information Provided by Clients
We use materials supplied for development and service delivery only as reasonably necessary for the relevant project, support, communication, or account administration. Clients should avoid sending information that is not needed for the requested service.
4. Automatically Collected Information
The website uses server and browser technologies to operate and protect the site. If you accept analytics cookies, Google Analytics measures page usage. Our local cookie notice stores a preference in your browser using local storage. We do not describe any additional analytics or advertising technology unless it is actually deployed.
5. How We Use Information
- Respond to inquiries and communicate about requested services
- Prepare proposals, deliver projects, and provide support
- Manage project records and business communications
- Improve the website and understand which pages are useful
- Maintain security, prevent fraud, and investigate misuse
- Maintain accounting and business records
- Comply with law and resolve disputes
6. Payment Information
The public website does not collect card numbers in its inquiry form. If a project payment is made through a separate invoice, checkout, or payment provider, that provider may process payment transaction information under its own privacy policy and terms. We do not claim to store full payment-card numbers unless separately agreed and technically required.
7. Cookies and Similar Technologies
For details about the cookies and similar technologies used on the website, read our Cookie Policy.
8. Third-Party Service Providers
We use Google Analytics for website measurement and Resend for sending certain business emails when configured for that purpose. We may also use hosting, cloud infrastructure, communication, project-management, or other service providers when needed to operate the website or deliver an agreed project. A provider receives only information reasonably necessary for its role and is governed by its own terms and policies.
9. Information Sharing
We may share information with service providers supporting website operation, email delivery, project delivery, security, or business administration; with professional advisers where appropriate; during a business transfer; or when you direct us to share it. We may also disclose information when required or permitted by applicable law.
10. Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration as a business practice. We do not knowingly use the website to share personal information for cross-context behavioral advertising. Google Analytics may process usage information to provide measurement services, subject to its own settings and policies.
11. California Privacy Rights
California residents may have additional rights under applicable California privacy law. The availability and scope of those rights depend on whether the applicable law covers our business and the individual's circumstances.
Where applicable, those rights may include the right to know about personal information collected, request deletion or correction, opt out of sale or sharing for cross-context behavioral advertising, limit use or disclosure of sensitive personal information, and receive equal treatment for exercising a right. We will not discriminate against you for exercising a right available under applicable law.
12. Other State Privacy Rights
Residents of states with applicable comprehensive privacy laws may have additional rights. These laws may include laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Jersey, New Hampshire, Kentucky, Maryland, Minnesota, Rhode Island, Indiana, and other states. Rights and eligibility vary by state, and we do not claim that every listed law applies to every visitor or to our business.
13. How to Submit Privacy Requests
Send a privacy request to info@vizentrasolutions.com. Please identify the request and provide enough information for us to respond. We may need to verify your identity before completing a request, as permitted or required by applicable law.
14. Data Retention
We retain information only as long as reasonably necessary for service delivery, legal obligations, accounting, security, fraud prevention, dispute resolution, and ordinary business records. Retention periods depend on the type of information and the reason it was collected.
15. Data Security
We use reasonable administrative, technical, and organizational measures appropriate to the information and services involved. No electronic transmission or storage system can be guaranteed to be completely secure.
16. Children's Privacy
The website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided information, contact us so we can review and address the matter.
17. International Visitors
Our business is based in the United States. Information may be processed in the United States or other countries where our service providers operate. Those locations may have different data-protection rules than your location.
18. Third-Party Websites
Our website may link to third-party websites or services. Their privacy practices are controlled by their own policies, and we encourage you to review them before providing information.
19. Communications
We may communicate by email, phone, or other documented business channel when you contact us, request a service, or work with us. We do not treat a project inquiry as automatic consent to unrelated marketing messages.
20. Marketing Communications
Transactional and service communications may be sent when reasonably necessary to respond to an inquiry, deliver a project, or provide support. Optional marketing communications will be sent only where permitted, and you may opt out using the unsubscribe mechanism or by contacting us. Opting out of marketing does not stop necessary service communications.
21. Legal Disclosures
We may disclose information to comply with legal process or lawful government requests, protect rights and property, prevent fraud, investigate abuse, protect security, or respond to an emergency or other lawful request.
22. Changes to this Privacy Policy
We may update this policy from time to time. The revised version will be posted on this page with a new last-updated date. Your continued use of the website after an update means only that you have had an opportunity to review the revision.
23. Contact
Vizentra Solutions
info@vizentrasolutions.com
5900 Balcones Drive STE 3305, Austin, TX 78731
Related policies: Terms & Conditions, Refund Policy, and Cookie Policy.